How do you discuss or report something suspicious?

If you see, hear or experience something unusual at Schiphol Airport, please report it. There are several ways to do this. For example, you can speak directly to a colleague who is behaving strangely, or discuss it with your supervisor. But that's not always easy, especially if you don't feel safe. Fortunately, you can also report something anonymously. Often your company or organization has a set reporting procedure. This usually looks as follows.

1. Talk to someone in your organisation first

First discuss it with your colleague, your manager, someone from HRM, a confidential advisor or the subversion specialist (POCO) if you can.

Can't or won't?

2. Report it (confidentially) in your organization

Check your organization's website and find the compliance reporting point. This is usually a committee, integrity officer or board member.

Can't or won't do this?

3. Report it (anonymously) outside your organisation

If you have seen or experienced something suspicious, you can report it outside your organisation to:

Royal Netherlands Marechaussee (KMar)

The KMar carries out police duties at Schiphol Airport.
0800-1814 or send an e-mail

Criminal Intelligence Team airports (TCI)

Anonymous reporting to the KMar can be done through TCI Schiphol. The team has extensive knowledge of the airport.
030-2761216 or send an e-mail

Meld Misdaad Anoniem (M.)

M. is an independent organisation that protects your anonymity.
0800-7000 or online

logo Meld Misdaad Anoniem

What are suspicious situations?

You now know how to report a suspicious situation, but what is a suspicious situation exactly? Let us give you some examples:

  • Someone who offers you money in exchange for information, the use of your access pass or other suspicious jobs.
  • Someone who goes on and on about your work and especially wants to know details about where you work, what flights you work on and your work schedule.
  • An unknown person who does not work at the airport, but nevertheless walks around there regularly.  

Unfortunately, your colleagues can also behave inappropriately. Consider, for example:

  • Taking pictures of an aircraft, your workplace or entrances and exits.
  • Regularly wanting to change working days.
  • Being at work without being on duty. 

Often, it is the accumulation of certain behaviours that is significant. Perhaps not every activity is suspicious, but you can always report a situation if you have your doubts.

Any questions? Discuss them with a POCO

For all your questions about undermining, you can contact a POCO (Point of contact undermining). This colleague is the first point of contact in your organization or company when it comes to undermining.